{"id":9,"date":"2026-05-16T23:01:31","date_gmt":"2026-05-16T23:01:31","guid":{"rendered":"https:\/\/monclientmystere.com\/?page_id=9"},"modified":"2026-06-28T22:22:28","modified_gmt":"2026-06-28T22:22:28","slug":"enquete-mystere-entreprise-maroc","status":"publish","type":"page","link":"https:\/\/monclientmystere.com\/en\/enquete-mystere-entreprise-maroc\/","title":{"rendered":"Enqu\u00eate myst\u00e8re entreprise Maroc | Services d\u2019audit client"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d96a951 e-flex e-con-boxed e-con e-parent\" data-id=\"d96a951\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2df5d4f e-con-full e-flex e-con e-child\" data-id=\"2df5d4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b882a9 elementor-widget elementor-widget-html\" data-id=\"2b882a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"mcm-mini-badge\">\n  <span class=\"mcm-mini-dot\"><\/span>\n  <span class=\"mcm-mini-text\">Services<\/span>\n<\/div>\n\n<style>\n  .mcm-mini-badge {\n    display: inline-flex;\n    align-items: center;\n    gap: 9px;\n    padding: 7px 14px;\n    border: 1px solid rgba(255, 255, 255, 0.18);\n    border-radius: 999px;\n    background: rgba(10, 13, 18, 0.72);\n    backdrop-filter: blur(10px);\n    -webkit-backdrop-filter: blur(10px);\n    box-shadow:\n      inset 0 1px 0 rgba(255, 255, 255, 0.06),\n      0 8px 24px rgba(0, 0, 0, 0.22);\n  }\n\n  .mcm-mini-dot {\n    position: relative;\n    width: 8px;\n    height: 8px;\n    flex: 0 0 8px;\n    border-radius: 50%;\n    background: #ffd400;\n    box-shadow: 0 0 8px rgba(255, 212, 0, 0.75);\n    animation: mcmConnectionPulse 1.8s ease-in-out infinite;\n  }\n\n  .mcm-mini-dot::after {\n    content: \"\";\n    position: absolute;\n    inset: -5px;\n    border-radius: 50%;\n    background: rgba(255, 212, 0, 0.22);\n    animation: mcmConnectionHalo 1.8s ease-in-out infinite;\n  }\n\n  .mcm-mini-text {\n    color: #ffffff;\n    font-family: Inter, Arial, sans-serif;\n    font-size: 12px;\n    font-weight: 700;\n    line-height: 1;\n    letter-spacing: 0.14em;\n    text-transform: uppercase;\n    white-space: nowrap;\n  }\n\n  @keyframes mcmConnectionPulse {\n    0%, 100% {\n      opacity: 0.72;\n      transform: scale(0.9);\n      box-shadow: 0 0 6px rgba(255, 212, 0, 0.55);\n    }\n\n    50% {\n      opacity: 1;\n      transform: scale(1);\n      box-shadow: 0 0 12px rgba(255, 212, 0, 0.95);\n    }\n  }\n\n  @keyframes mcmConnectionHalo {\n    0%, 100% {\n      opacity: 0.12;\n      transform: scale(0.75);\n    }\n\n    50% {\n      opacity: 0.38;\n      transform: scale(1.15);\n    }\n  }\n\n  @media (max-width: 1024px) {\n    .mcm-mini-text {\n      font-size: 11px;\n    }\n\n    .mcm-mini-badge {\n      padding: 6px 13px;\n      gap: 8px;\n    }\n  }\n\n  @media (max-width: 767px) {\n    .mcm-mini-text {\n      font-size: 10px;\n      letter-spacing: 0.12em;\n    }\n\n    .mcm-mini-badge {\n      padding: 6px 12px;\n      gap: 7px;\n    }\n\n    .mcm-mini-dot {\n      width: 7px;\n      height: 7px;\n      flex-basis: 7px;\n    }\n  }\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t\t<h1 data-interaction-id=\"75f8e9d\" class=\"e-75f8e9d-945ea1e e-heading-base\"><strong id=\"e-mpprkt24-b81342t\">Tailor-made mystery shopping audits to monitor and improve your service quality<\/strong><\/h1>\n\t\t\t\t\t<p class=\"e-cec1045-de5935b e-paragraph-base\" data-interaction-id=\"cec1045\">Mon Client Myst\u00e8re designs and deploys mystery shopping audits tailored to your business challenges: standards compliance, satisfaction measurement, customer journey evaluation, multi-location comparison, competitive intelligence and continuous improvement.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d0d8af e-flex e-con-boxed e-con e-parent\" data-id=\"7d0d8af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2992c2a e-con e-atomic-element e-div-block-base e-2992c2a-7578354\" data-id=\"2992c2a\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"2992c2a\">\n    <div class=\"elementor-element elementor-element-5b9126d e-con e-atomic-element e-div-block-base e-5b9126d-8a8896e\" data-id=\"5b9126d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"5b9126d\">\n    \t\t\t<h2 data-interaction-id=\"56decb7\" class=\"e-56decb7-1b8198f e-heading-base\"><strong id=\"e-mpol0kaa-i3tlwfs\">MYSTERY VISIT AT THE POINT OF SALE<\/strong><\/h2>\n\t\t\t\t\t<p class=\"e-a03b785-47fd626 e-paragraph-base\" data-interaction-id=\"a03b785\">Measure the quality of the customer experience on site.<\/p>\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" class=\"e-image-base e-c90d3b8-7e3fc67\" data-interaction-id=\"c90d3b8\" id=\"96\" src=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Visite-mystere-en-point-de-vente.png\" width=\"1915\" height=\"821\" srcset=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Visite-mystere-en-point-de-vente.png 1915w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Visite-mystere-en-point-de-vente-300x129.png 300w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Visite-mystere-en-point-de-vente-1024x439.png 1024w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Visite-mystere-en-point-de-vente-768x329.png 768w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Visite-mystere-en-point-de-vente-1536x659.png 1536w\" alt=\"Visite myst\u00e8re en point de vente\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-a5cdb90 e-con e-atomic-element e-div-block-base e-a5cdb90-a4735ea\" data-id=\"a5cdb90\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"a5cdb90\">\n    <div class=\"elementor-element elementor-element-ff889a3 e-con e-atomic-element e-div-block-base e-ff889a3-36a29df\" data-id=\"ff889a3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ff889a3\">\n    \t\t\t<h3 data-interaction-id=\"9c8492d\" class=\"e-9c8492d-552c043 e-heading-base\"><strong>EVALUATED ELEMENTS<\/strong><\/h3>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-7f209ce e-con e-atomic-element e-div-block-base e-7f209ce-c12c056\" data-id=\"7f209ce\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"7f209ce\">\n    <div class=\"elementor-element elementor-element-586ab56 e-con e-atomic-element e-div-block-base e-586ab56-c4c5915\" data-id=\"586ab56\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"586ab56\">\n    \t\t<div class=\"elementor-element elementor-element-996594a elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"996594a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Welcome &amp; waiting time<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Brand standards compliance<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Objection handling<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-ff58fc3 e-con e-atomic-element e-div-block-base e-ff58fc3-f2ec0f5\" data-id=\"ff58fc3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ff58fc3\">\n    \t\t<div class=\"elementor-element elementor-element-80014bd elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"80014bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sales advice and commercial posture<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cleanliness and merchandising<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Additional offer proposal<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-b2de46f e-con e-atomic-element e-div-block-base e-b2de46f-dd2a342\" data-id=\"b2de46f\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b2de46f\">\n    \t\t\t<h3 data-interaction-id=\"88e90fa\" class=\"e-88e90fa-d127799 e-heading-base\"><strong>BENEFIT<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-516b8d0-96d0c60 e-paragraph-base\" data-interaction-id=\"516b8d0\">Gain an objective field view that can be compared across several points of sale.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-6961796 e-con e-atomic-element e-div-block-base e-6961796-0473a7d\" data-id=\"6961796\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"6961796\">\n    <div class=\"elementor-element elementor-element-0c9c3bc e-con e-atomic-element e-div-block-base e-0c9c3bc-eb9723c\" data-id=\"0c9c3bc\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"0c9c3bc\">\n    \t\t\t<h2 data-interaction-id=\"3469774\" class=\"e-3469774-92574da e-heading-base\"><strong id=\"e-mpol2kel-px5xk63\">Mystery call<\/strong><\/h2>\n\t\t\t\t\t<p class=\"e-e0be35e-7f739a7 e-paragraph-base\" data-interaction-id=\"e0be35e\">Evaluate the quality of the telephone customer experience.<\/p>\n\t\t\t\t\t<img decoding=\"async\" class=\"e-image-base e-33c219d-d274b5b\" data-interaction-id=\"33c219d\" id=\"95\" src=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Appel-mystere.png\" width=\"1915\" height=\"821\" srcset=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Appel-mystere.png 1915w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Appel-mystere-300x129.png 300w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Appel-mystere-1024x439.png 1024w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Appel-mystere-768x329.png 768w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Appel-mystere-1536x659.png 1536w\" alt=\"Appel myst\u00e8re\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-61584f9 e-con e-atomic-element e-div-block-base e-61584f9-17fa2d5\" data-id=\"61584f9\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"61584f9\">\n    <div class=\"elementor-element elementor-element-73b0bc1 e-con e-atomic-element e-div-block-base e-73b0bc1-dc72640\" data-id=\"73b0bc1\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"73b0bc1\">\n    \t\t\t<h3 data-interaction-id=\"eb8c062\" class=\"e-eb8c062-0f0a220 e-heading-base\"><strong>EVALUATED ELEMENTS<\/strong><\/h3>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-eea8f2c e-con e-atomic-element e-div-block-base e-eea8f2c-e705870\" data-id=\"eea8f2c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"eea8f2c\">\n    <div class=\"elementor-element elementor-element-f5bc59c e-con e-atomic-element e-div-block-base e-f5bc59c-ba38bd1\" data-id=\"f5bc59c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"f5bc59c\">\n    \t\t<div class=\"elementor-element elementor-element-d168741 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d168741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Call pickup and tone<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Clarity of answers<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Post-call follow-up<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-dc84b3f e-con e-atomic-element e-div-block-base e-dc84b3f-2c47c98\" data-id=\"dc84b3f\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"dc84b3f\">\n    \t\t<div class=\"elementor-element elementor-element-673dccb elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"673dccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Needs qualification<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ability to guide the caller<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-dd642ca e-con e-atomic-element e-div-block-base e-dd642ca-80c01f9\" data-id=\"dd642ca\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"dd642ca\">\n    \t\t\t<h3 data-interaction-id=\"67f851a\" class=\"e-67f851a-8eaefb5 e-heading-base\"><strong>BENEFIT<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-3ad21b1-db22a9f e-paragraph-base\" data-interaction-id=\"3ad21b1\">Improve the quality of telephone reception and reduce missed opportunities.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-b2677a0 e-con e-atomic-element e-div-block-base e-b2677a0-c875643\" data-id=\"b2677a0\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b2677a0\">\n    <div class=\"elementor-element elementor-element-8a8757d e-con e-atomic-element e-div-block-base e-8a8757d-ca3d7ad\" data-id=\"8a8757d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"8a8757d\">\n    \t\t\t<h2 data-interaction-id=\"828d359\" class=\"e-828d359-4ded5aa e-heading-base\"><strong id=\"e-mpol2xn1-jk1qidl\">Digital audit<\/strong><\/h2>\n\t\t\t\t\t<p class=\"e-c93ecde-16723c0 e-paragraph-base\" data-interaction-id=\"c93ecde\">Analyse the customer experience across digital channels.<\/p>\n\t\t\t\t\t<img decoding=\"async\" class=\"e-image-base e-c175a14-24b4bba\" data-interaction-id=\"c175a14\" id=\"93\" src=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Audit-digital.png\" width=\"1915\" height=\"821\" srcset=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Audit-digital.png 1915w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Audit-digital-300x129.png 300w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Audit-digital-1024x439.png 1024w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Audit-digital-768x329.png 768w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Audit-digital-1536x659.png 1536w\" alt=\"Audit digital\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-977a585 e-con e-atomic-element e-div-block-base e-977a585-342c954\" data-id=\"977a585\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"977a585\">\n    <div class=\"elementor-element elementor-element-94c35c7 e-con e-atomic-element e-div-block-base e-94c35c7-1b56e37\" data-id=\"94c35c7\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"94c35c7\">\n    \t\t\t<h3 data-interaction-id=\"eface04\" class=\"e-eface04-08d24e4 e-heading-base\"><strong>EVALUATED ELEMENTS<\/strong><\/h3>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-eb7ff11 e-con e-atomic-element e-div-block-base e-eb7ff11-1f55b49\" data-id=\"eb7ff11\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"eb7ff11\">\n    <div class=\"elementor-element elementor-element-65b46ce e-con e-atomic-element e-div-block-base e-65b46ce-82a71dc\" data-id=\"65b46ce\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"65b46ce\">\n    \t\t<div class=\"elementor-element elementor-element-ef0e1ce elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ef0e1ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Website and forms<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Social media<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Message consistency<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-3748606 e-con e-atomic-element e-div-block-base e-3748606-fe3b0ac\" data-id=\"3748606\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"3748606\">\n    \t\t<div class=\"elementor-element elementor-element-65aeb84 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"65aeb84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Email and messaging<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Responsiveness<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-cd3dce4 e-con e-atomic-element e-div-block-base e-cd3dce4-971232f\" data-id=\"cd3dce4\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"cd3dce4\">\n    \t\t\t<h3 data-interaction-id=\"d736bae\" class=\"e-d736bae-00cc25a e-heading-base\"><strong>BENEFIT<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-b05dd85-ec0836d e-paragraph-base\" data-interaction-id=\"b05dd85\">Identify the friction points that prevent prospects from taking action.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-079240f e-con e-atomic-element e-div-block-base e-079240f-42b70d8\" data-id=\"079240f\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"079240f\">\n    <div class=\"elementor-element elementor-element-1594167 e-con e-atomic-element e-div-block-base e-1594167-d843c86\" data-id=\"1594167\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"1594167\">\n    \t\t\t<h2 data-interaction-id=\"d43e2de\" class=\"e-d43e2de-6e4dd6a e-heading-base\"><strong id=\"e-mpol3ouw-8ny6pp2\">Mystery delivery<\/strong><\/h2>\n\t\t\t\t\t<p class=\"e-1b30060-11530cc e-paragraph-base\" data-interaction-id=\"1b30060\">Measure the quality of the delivery and post-purchase experience.<\/p>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"e-image-base e-20f0c34-2250c30\" data-interaction-id=\"20f0c34\" id=\"92\" src=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Livraison-mystere.png\" width=\"1915\" height=\"821\" srcset=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Livraison-mystere.png 1915w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Livraison-mystere-300x129.png 300w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Livraison-mystere-1024x439.png 1024w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Livraison-mystere-768x329.png 768w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Livraison-mystere-1536x659.png 1536w\" alt=\"Livraison myst\u00e8re\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-8edcc88 e-con e-atomic-element e-div-block-base e-8edcc88-71af258\" data-id=\"8edcc88\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"8edcc88\">\n    <div class=\"elementor-element elementor-element-7f3849e e-con e-atomic-element e-div-block-base e-7f3849e-3d95c6e\" data-id=\"7f3849e\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"7f3849e\">\n    \t\t\t<h3 data-interaction-id=\"bc019e6\" class=\"e-bc019e6-9295e75 e-heading-base\"><strong>EVALUATED ELEMENTS<\/strong><\/h3>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-39266ff e-con e-atomic-element e-div-block-base e-39266ff-c07d5a2\" data-id=\"39266ff\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"39266ff\">\n    <div class=\"elementor-element elementor-element-ad50625 e-con e-atomic-element e-div-block-base e-ad50625-d48a21a\" data-id=\"ad50625\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ad50625\">\n    \t\t<div class=\"elementor-element elementor-element-8cc6bc0 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8cc6bc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Promised vs actual delivery time<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Order compliance<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Post-delivery follow-up<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-b2f4d68 e-con e-atomic-element e-div-block-base e-b2f4d68-7d6736d\" data-id=\"b2f4d68\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b2f4d68\">\n    \t\t<div class=\"elementor-element elementor-element-c866bb4 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c866bb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Customer communication<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Delivery staff professionalism<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-77842b5 e-con e-atomic-element e-div-block-base e-77842b5-dbbcfcc\" data-id=\"77842b5\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"77842b5\">\n    \t\t\t<h3 data-interaction-id=\"ae733a0\" class=\"e-ae733a0-c4b56fc e-heading-base\"><strong>BENEFIT<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-ece4235-808ad52 e-paragraph-base\" data-interaction-id=\"ece4235\">Secure a key stage of customer satisfaction and customer loyalty.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-1c0394d e-con e-atomic-element e-div-block-base e-1c0394d-49065ea\" data-id=\"1c0394d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"1c0394d\">\n    <div class=\"elementor-element elementor-element-49c7f56 e-con e-atomic-element e-div-block-base e-49c7f56-994b725\" data-id=\"49c7f56\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"49c7f56\">\n    \t\t\t<h2 data-interaction-id=\"fe07cc4\" class=\"e-fe07cc4-9cd5e9d e-heading-base\"><strong id=\"e-mpol4oxn-sr6ykye\">Competitive intelligence<\/strong><\/h2>\n\t\t\t\t\t<p class=\"e-176e078-ff0d3f0 e-paragraph-base\" data-interaction-id=\"176e078\">Compare your customer experience with that of your competitors.<\/p>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"e-image-base e-1c4775d-995f7bd\" data-interaction-id=\"1c4775d\" id=\"91\" src=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Veille-concurrentielle.png\" width=\"1915\" height=\"821\" srcset=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Veille-concurrentielle.png 1915w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Veille-concurrentielle-300x129.png 300w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Veille-concurrentielle-1024x439.png 1024w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Veille-concurrentielle-768x329.png 768w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Veille-concurrentielle-1536x659.png 1536w\" alt=\"Veille concurrentielle\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-8f02fd3 e-con e-atomic-element e-div-block-base e-8f02fd3-72f0b82\" data-id=\"8f02fd3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"8f02fd3\">\n    <div class=\"elementor-element elementor-element-d042cbc e-con e-atomic-element e-div-block-base e-d042cbc-f3fe7b4\" data-id=\"d042cbc\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"d042cbc\">\n    \t\t\t<h3 data-interaction-id=\"377b35d\" class=\"e-377b35d-57338e6 e-heading-base\"><strong>EVALUATED ELEMENTS<\/strong><\/h3>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-c09f8c3 e-con e-atomic-element e-div-block-base e-c09f8c3-05ce3ce\" data-id=\"c09f8c3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"c09f8c3\">\n    <div class=\"elementor-element elementor-element-e0ff5e5 e-con e-atomic-element e-div-block-base e-e0ff5e5-8427a8a\" data-id=\"e0ff5e5\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"e0ff5e5\">\n    \t\t<div class=\"elementor-element elementor-element-7571bcd elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7571bcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Purchase journey<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quality of advice<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">After-sales service<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-eeab889 e-con e-atomic-element e-div-block-base e-eeab889-0708fcd\" data-id=\"eeab889\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"eeab889\">\n    \t\t<div class=\"elementor-element elementor-element-1370933 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1370933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Prices and offers<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sales pitch<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-e564e08 e-con e-atomic-element e-div-block-base e-e564e08-3388aaf\" data-id=\"e564e08\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"e564e08\">\n    \t\t\t<h3 data-interaction-id=\"13d1177\" class=\"e-13d1177-932593b e-heading-base\"><strong>BENEFIT<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-7686a0d-167e181 e-paragraph-base\" data-interaction-id=\"7686a0d\">Understand your strengths, weaknesses and opportunities for differentiation.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-99d8d9b e-con e-atomic-element e-div-block-base e-99d8d9b-35e0be3\" data-id=\"99d8d9b\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"99d8d9b\">\n    <div class=\"elementor-element elementor-element-d671cb6 e-con e-atomic-element e-div-block-base e-d671cb6-24b5fa7\" data-id=\"d671cb6\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"d671cb6\">\n    \t\t\t<h2 data-interaction-id=\"856b1c0\" class=\"e-856b1c0-41c7ebb e-heading-base\"><strong id=\"e-mpol5a42-8m27yut\">REPORTING &amp; ACTION PLAN<\/strong><\/h2>\n\t\t\t\t\t<p class=\"e-dea0185-2fb8177 e-paragraph-base\" data-interaction-id=\"dea0185\">Turn results into operational decisions.<\/p>\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"e-image-base e-8da6f79-60e3489\" data-interaction-id=\"8da6f79\" id=\"90\" src=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Restitution-plan-daction.png\" width=\"1915\" height=\"821\" srcset=\"https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Restitution-plan-daction.png 1915w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Restitution-plan-daction-300x129.png 300w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Restitution-plan-daction-1024x439.png 1024w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Restitution-plan-daction-768x329.png 768w, https:\/\/monclientmystere.com\/wp-content\/uploads\/2026\/05\/Restitution-plan-daction-1536x659.png 1536w\" alt=\"Restitution &amp; plan d\u2019action\"\/>\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-1d4a1a6 e-con e-atomic-element e-div-block-base e-1d4a1a6-d695fd5\" data-id=\"1d4a1a6\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"1d4a1a6\">\n    <div class=\"elementor-element elementor-element-4f9291d e-con e-atomic-element e-div-block-base e-4f9291d-5c6b67e\" data-id=\"4f9291d\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"4f9291d\">\n    \t\t\t<h3 data-interaction-id=\"e34e995\" class=\"e-e34e995-5bbc9fb e-heading-base\">DELIVERED ELEMENTS<\/h3>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-5155b37 e-con e-atomic-element e-div-block-base e-5155b37-c0da092\" data-id=\"5155b37\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"5155b37\">\n    <div class=\"elementor-element elementor-element-a16a9a5 e-con e-atomic-element e-div-block-base e-a16a9a5-52c0a5c\" data-id=\"a16a9a5\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"a16a9a5\">\n    \t\t<div class=\"elementor-element elementor-element-7ea3759 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7ea3759\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Complete audit report<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Multi-site comparison<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Team debriefing<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-959af09 e-con e-atomic-element e-div-block-base e-959af09-24ecc25\" data-id=\"959af09\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"959af09\">\n    \t\t<div class=\"elementor-element elementor-element-2e40803 elementor-align-start elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2e40803\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Score by criterion<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Priority recommendations<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-295c5b9 e-con e-atomic-element e-div-block-base e-295c5b9-b6c7743\" data-id=\"295c5b9\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"295c5b9\">\n    \t\t\t<h3 data-interaction-id=\"6156bd2\" class=\"e-6156bd2-db82017 e-heading-base\"><strong>BENEFIT<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-3fb4d04-3b7f942 e-paragraph-base\" data-interaction-id=\"3fb4d04\">Move from data to action with a concrete, shared action plan.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d55ffcb e-flex e-con-boxed e-con e-parent\" data-id=\"d55ffcb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2db17bd elementor-align-left elementor-widget elementor-widget-button\" data-id=\"2db17bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/devis-client-mystere\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Receive a tailor-made proposal<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6347ded e-flex e-con-boxed e-con e-parent\" data-id=\"6347ded\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77c7e5a elementor-widget elementor-widget-text-editor\" data-id=\"77c7e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffd400;\"><strong>\u2014<\/strong>\u00a0<\/span> COMMITMENTS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<h2 data-interaction-id=\"32fa3b4\" class=\"e-32fa3b4-1b4b7aa e-heading-base\"><strong id=\"e-mpol67p6-gvea0bo\">Our approach to the profession<\/strong><\/h2>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-603e181 e-flex e-con-boxed e-con e-parent\" data-id=\"603e181\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-05c7602 e-con-full e-flex e-con e-child\" data-id=\"05c7602\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<h3 data-interaction-id=\"c5d972f\" class=\"e-c5d972f-b8053c0 e-heading-base\"><strong id=\"e-mpol6aa9-9htm9kf\">PROXIMITY<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-9515add-33e5822 e-paragraph-base\" data-interaction-id=\"9515add\">A dedicated contact person to understand your field challenges.<\/p>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-631824a e-con-full e-flex e-con e-child\" data-id=\"631824a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<h3 data-interaction-id=\"5983e90\" class=\"e-5983e90-29df269 e-heading-base\"><strong id=\"e-mpol6cib-7ohazkx\">TRANSPARENCY<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-6f91e97-a09ed77 e-paragraph-base\" data-interaction-id=\"6f91e97\">A clear proposal adapted to the real scope of your mission.<\/p>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7509eab e-con-full e-flex e-con e-child\" data-id=\"7509eab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<h3 data-interaction-id=\"096cd9e\" class=\"e-096cd9e-72c9940 e-heading-base\"><strong id=\"e-mpol6eu1-zg20b6f\">Responsiveness<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-5c2db3d-d05a7a9 e-paragraph-base\" data-interaction-id=\"5c2db3d\">Campaigns deployed quickly according to your priorities.<\/p>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0519d88 e-con-full e-flex e-con e-child\" data-id=\"0519d88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<h3 data-interaction-id=\"90344fd\" class=\"e-90344fd-20d3ef0 e-heading-base\"><strong id=\"e-mpol6lgn-s98t2g6\">OBJECTIVITY<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-461fa4c-a9a5d22 e-paragraph-base\" data-interaction-id=\"461fa4c\">An independent analysis based on structured observations.<\/p>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0707805 e-con-full e-flex e-con e-child\" data-id=\"0707805\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<h3 data-interaction-id=\"48f562c\" class=\"e-48f562c-a889c68 e-heading-base\"><strong id=\"e-mpol6j47-9ya0p7u\">RELIABILITY<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-21f1861-2f405be e-paragraph-base\" data-interaction-id=\"21f1861\">Scenarios, assessment grids and reports designed with rigour.<\/p>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b657763 e-con-full e-flex e-con e-child\" data-id=\"b657763\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<h3 data-interaction-id=\"a79f2e8\" class=\"e-a79f2e8-0526798 e-heading-base\"><strong id=\"e-mpol6h4g-obciq84\">CONFIDENTIALITY<\/strong><\/h3>\n\t\t\t\t\t<p class=\"e-7b0d481-64e2ff4 e-paragraph-base\" data-interaction-id=\"7b0d481\">Missions carried out with discretion and data protection.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a576101 e-flex e-con-boxed e-con e-parent\" data-id=\"a576101\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-153b396 e-con-full e-flex e-con e-child\" data-id=\"153b396\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11627b4 elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"11627b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/devis-client-mystere\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request an audit<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6592b2c e-con-full e-flex e-con e-child\" data-id=\"6592b2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<h2 data-interaction-id=\"e2b1f25\" class=\"e-e2b1f25-b00deaf e-heading-base\">Need an objective view of your customers\u2019 real experience?<\/h2>\n\t\t\t\t\t<p class=\"e-141e0e4-f66cc87 e-paragraph-base\" data-interaction-id=\"141e0e4\">Tell us about your scope, channels and objectives. We will build the right approach.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Services Des enqu\u00eates myst\u00e8res sur mesure pour piloter la qualit\u00e9 de service de votre entreprise Mon Client Myst\u00e8re con\u00e7oit et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":464,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ai_generated_summary":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":55,"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":566,"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/566"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/media\/464"}],"wp:attachment":[{"href":"https:\/\/monclientmystere.com\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}